General Manager On-Site

<p>Description</p><p>Become the Best Part of PMP Management!</p><p><br/></p><p>PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as the <u><strong>Gateview HOA, </strong></u>Albany, CA.</p><p><br/></p><p><strong>Who We Are</strong></p><p>Property Management Professionals (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Utah, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.</p><p><br/></p><p>PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.</p><p><br/></p><p>To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:</p><p><br/></p><p>Instagram/pmpmanage&nbsp;</p><p>facebook/pmpmanage&nbsp;</p><p>linkedin/company/pmpmanagement</p><p><br/></p><p><strong>Who We’re Looking For</strong></p><p>PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.</p><p><br/></p><p><em>Position Description</em><strong>: On-site General Manager&nbsp;</strong></p><p>The On-Site General Manager is responsible for providing professional on-site and association management services, including employee and vendor oversight. They will report directly to the Association’s Board of Directors.</p><p><br/></p><p><strong>Position Duties &amp; Responsibilities:</strong></p><ul><li>Provide extraordinary service to all residents, ensuring PMP’s unique brand of white glove service.</li><li>Lead and support the Board Members to develop and implement the strategic planning of the community.</li><li>Perform regular common area tours and inspections, and violation walks to ensure rule compliance.</li><li>Process all maintenance work order requests and see them through fruition.</li><li>Populate and disseminate PMP’s weekly Action Item Tracker to the Board of Directors, reflecting all open action items, detailed updates, and projected deadlines.</li><li>Prepare requests for proposals (RFPs) and secure competitive vendor estimates/bids for the Board’s review and approval as necessary.</li><li>Collaborate with association vendors to ensure work is being done pursuant to the approve contract and to the community’s standards.</li><li>Proactively update PMP Gateway, our innovative online resident and Board Member portal.</li><li>Prepare meeting agendas and Board Packages in advance of Board Meetings.</li><li>Prepare and disseminate to the Board draft meeting minutes within 2 business days following Board Meetings.</li><li>Handle all Board Member and resident communications, posting notices as necessary to meet civil code deadlines.</li><li>Process architectural applications for Committee/Board approval.</li><li>Work with PMP’s Property Accountant to ensure monthly financials are completed and disseminated to the Board in a timely fashion.</li><li>Ensure association invoices are reviewed, coded, and processed in a timely manner.</li><li>Drive association reserve improvements and repairs and oversee special projects.</li><li>Address after hour’s emergency matters.</li><li>Participate in on-going training and professional development.</li><li>Perform additional duties as requested by the Board of Directors.&nbsp;</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>4 Year College Degree</li><li>Association industry credentials preferred, i.e., CACM, AMS, CCAM</li><li>4 Year College Degree or equivalent work experience in a leadership role</li><li>5 Years of experience as a portfolio or on-site manager, or experience in a similar role</li><li>Extraordinary customer service skills</li><li>Exceptional writing and communication skills</li><li>Proficient in Microsoft Word, Excel, and PowerPoint</li><li>Proficient in reviewing and understanding budgets and financial statements</li><li>Strong organizational skills</li><li>An honest, responsible, optimistic and enjoyable demeanor</li></ul><p>Requirements</p><p>Luxury high-rise experience, preferably in an HOA environment&nbsp;</p><p>CMCA or AMS designation desired&nbsp;</p><p>Exceptional customer Service required</p>