Cashier/Runner

Cashier/Runner  The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating restaurants nationwide. Here’s what we need: At Torchy's, every guest’s visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you’re not just taking orders and running food – you’re the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived. What you’ll be doing: <ul> <li>Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.</li> <li>Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.</li> <li>Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.</li> <li>Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.</li> <li>Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.</li> <li>Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.</li> <li>Additional Support: Perform other duties as assigned.</li> </ul> How you’ll do it: <ul> <li>Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.</li> <li>Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.</li> <li>Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.</li> <li>Adaptability: Swiftly adapt to changing situations, whether it’s a sudden rush of customers or an unexpected challenge.</li> <li>Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.</li> </ul>   QUE-SO…here’s what you’ll need: Minimum Qualifications: <ul> <li>Strong verbal communication skills.</li> <li>Availability to work a flexible schedule.</li> <li>Must meet state and local requirements for Food Handler’s and Alcohol Server certifications</li> <li>Certification(s) must be obtained by your first day or within the timeline required by your location</li> </ul> Preferred Qualifications: <ul> <li>2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.</li> <li>2 years of experience using POS (point-of-sale) systems.</li> </ul> Physical Requirements: <ul> <li>Must be able to lift, push, pull or carry objects up to 40 lbs.</li> <li>Must be able to stand for several hours and walk for long periods of time.</li> <li>Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.</li> </ul> Let’s TACO ‘bout why it pays to be a Torchy’s Team Member: <ul> <li>$12.00 to $14.00 based on experience or $0.00 per hour, plus pooled tips that increase your total take-home pay.</li> <li>Flexible schedules.</li> <li>Damn Good food discount card for you AND your spouse.</li> <li>Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.</li> <li>Paid Time Off (PTO) after 1 year of employment.</li> <li>Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis.</li> </ul>

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